Ordering on line: Our website is available online at www.bluedandelionkids.com 24-hours a day, for your shopping convenience.

Payment Options:
We happily accept American Express, Discover, MasterCard, Visa, Money Orders, Personal Checks, and of course, Blue Dandelion Gift Certificates.

We apologize for any inconvenience but at this time we do not accept CODs.

Gift Certificates:
Blue Dandelion Gift Certificates are available on-line or by phone in $25.00 increments. Our gift certificates arrive via first-class mail and there is no shipping charge. Express Delivery is available for a nominal fee.

Gift Packaging:
The second it arrives, they'll know it's something special! Our gift packaging service includes gift wrapping in our signature pink or pale blue toile, matching ribbon bow and a blank card for your personal message. Gift Box & Wrapping is available for only $4.95 per box. Please note that some over sized or drop-shipped items cannot be gift-packaged.

Our Commitment to Quality:
Every product carried by Blue Dandelion is selected for its exceptional style and quality. If you are not completely satisfied with your purchase, please contact us immediately. We will listen and resolve any problems.

Pricing, Availability & Errors:
Although the information on this web site has been checked for accuracy; occasionally errors and omissions occur and are subject to correction. If this should occur and affect a specific order, you will be notified by a customer service representative regarding the details and the item it pertains too.

Custom & Special Orders:
Many of our products, such as furniture, linens, monogrammed items, wall plaques and letters are custom made to order at the time of purchase. In these cases we ask that you submit any changes to your order within 3 days of the purchase date. Any changes or cancellations of orders beyond the 3 day period cannot be accommodated. Please remember custom orders are paid in advance and may take longer then usual to fulfill and therefore are non-cancelable and non-refundable.

How We Deliver:
Blue Dandelion allows you to choose from many convenient delivery options, including services offered by the U.S. Postal Service, UPS, and FedEx.

Standard Ground:
Delivery of in stock items normally takes 5 to 10 business days from receipt of order. Orders may be shipped in multiple boxes, depending on availability and therefore may arrive separately. Shipping & Handling charges are listed in the table below. Oversized Items such as rugs, and items that fit in an oversized box (as defined by UPS and FedEx) will incur an additional surcharge. Packages sent to P.O. boxes will be sent via the US Postal Service Priority Mail Delivery.

Rush Delivery:
In-stock items can be shipped next day, 2nd day, or 3 day delivery service via UPS, FedEx or Express Mail from the US Postal Service. Surcharges will apply in these cases and will be in addition to our regular charges Listed in the table below. In order to process orders for express shipping, the order must be received before 3:00PM (EST). Ordering Rush Delivery does not guarantee a shipping date just the shipping method used to deliver your package. Weekend delivery is also available for an additional charge. If your delivery will need a exact delivery date please call our customer service department with the exact details to ensure your delivery requirements are met.

How We Deliver Furniture & Oversized Items:
Furniture, because of its size and weight, will only be shipped by motor freight to points within the continental United States. Please discuss any special delivery requirements or circumstances with your Blue Dandelion sales associate. Oversized Items such as rugs, and items that fit in an oversized box (as defined by UPS and FedEx) will incur an additional surcharge.

Standard Furniture Surcharge:
Furniture and oversized items can sometimes be both heavy and bulky and the cost for shipment of these items can be higher. Therefore, these larger items have a delivery surcharge that may apply in addition to the standard delivery charges. If a surcharge is required it will be noted in parentheses next to the items price.

Please view the Customer Service page for information on our Return Policy. (link is located at the bottom of our home page)